Massachusetts county websites: usability rankings

Usability scores, grades, and the most common failures for 8 Massachusetts county government websites, from ScanGov homepage scans.

  • Sites: 8
  • Last scan: 9/20/2026

Showing Massachusetts county sites. All U.S. county sites

F 49

Average usability score of 7 fully scanned Massachusetts county sites

13th

of 48 states, ranked by average usability score

7 of 8

Sites fully scanned. We couldn't fully scan 1, so they're listed without grades

F 49

U.S. county average usability score, 2435 fully scanned sites

Massachusetts's state site, mass.gov, ranks 4th of 51 state sites with an A. State rankings.

How Massachusetts county usability scores are distributed

Smoothed distribution of the 7 fully scanned Massachusetts county sites, score 0 to 100. Height shows how many sites score near each value.

  • Massachusetts average
  • U.S. county average
View the data table
Score rangeSites
0 to 90
10 to 190
20 to 290
30 to 391
40 to 493
50 to 592
60 to 690
70 to 791
80 to 890
90 to 1000

Massachusetts counties by usability grade

Each county with a site on our list is colored by that site's grade. Select a county to open its report. The table lists every site.

Barnstable County, MA: grade C, usability score 70 Bristol County, MA: grade F, usability score 47 Dukes County, MA: grade F, usability score 58 Essex County, MA: grade F, usability score 41 Franklin County, MA: not fully scanned, so not graded (status 996) Nantucket, MA: grade F, usability score 35 Norfolk County, MA: grade F, usability score 52 Plymouth County, MA: grade F, usability score 41
  • A (90 to 100)
  • B to C (70 to 89)
  • D to F (below 70)
  • Not fully scanned
  • No site on our list

Massachusetts counties by usability grade, compared with all U.S. counties

Share of fully scanned sites in each grade band. Massachusetts: 7 sites. U.S.: 2435 sites.

  1. Massachusetts
  2. All U.S. counties
  • A (90 to 100)
  • B to C (70 to 89)
  • D to F (below 70)
View the data table
GroupA (90 to 100)B to C (70 to 89)D to F (below 70)
Massachusetts0% (0)14% (1)86% (6)
All U.S. counties1% (24)18% (436)81% (1,975)

Top 3 Massachusetts county sites by usability score

#1 in Massachusetts · U.S. rank 10

Barnstable County, MA

C 70 usability

  • Accessibility A
  • Botability B
  • Security A
  • Usability C

#2 in Massachusetts · U.S. rank 14

Dukes County, MA

F 58 usability

  • Accessibility B
  • Botability C
  • Security B
  • Usability F

#3 in Massachusetts · U.S. rank 16

Norfolk County, MA

F 52 usability

  • Accessibility B
  • Botability D
  • Security C
  • Usability F

Most common usability failures among Massachusetts county sites

Share of the 7 fully scanned Massachusetts county sites failing each check. A site can fail more than one check. Each check links to its standard and how to fix it.

  1. Largest Contentful Paint (LCP)100%
  2. Open Graph image alt100%
  3. Page description86%
  4. Open Graph type86%
  5. Open Graph URL86%
View the data table
CheckShare failingSites failing
Largest Contentful Paint (LCP)100%7
Open Graph image alt100%7
Page description86%6
Open Graph type86%6
Open Graph URL86%6

What each check means

  • Largest Contentful Paint (LCP). The page's main content loads within 2.5 seconds. Users wait too long and leave your page.
  • Open Graph image alt. The social media preview image has alt text for screen readers. Screen readers cannot describe shared images.
  • Page description. The page has a meta description that summarizes its content for search results. Search results do not show what your page does.
  • Open Graph type. The page declares its content type for social media cards. Social media shows wrong content type.
  • Open Graph URL. The page has a canonical URL for social media sharing. Shared links may point to wrong page.

All Massachusetts county sites by usability score

Rank Site Checks passed Grade
1 capecod.gov
Barnstable County, MA U.S. rank 10 		12 of 17 checks pass C
2 dukescounty.gov
Dukes County, MA U.S. rank 14 		10 of 17 checks pass F
3 norfolkcounty.org
Norfolk County, MA U.S. rank 16 		9 of 17 checks pass F
4 countyofbristol.net
Bristol County, MA U.S. rank 18 		8 of 17 checks pass F
5 essexma.org
Essex County, MA U.S. rank 20 		7 of 17 checks pass F
5 plymouthcountyma.gov
Plymouth County, MA U.S. rank 20 		7 of 17 checks pass F
6 nantucket-ma.gov
Nantucket, MA U.S. rank 22 		6 of 17 checks pass F
frcog.org
Franklin County, MA 		Not fully scanned, so not graded. We couldn't scan your site because it showed our bot a captcha or browser check instead of the page. Status 996 -

About this data

ScanGov scans the homepage of each county government site on our county list in Massachusetts. Scores come from the checks listed on standards.scangov.org. Sites were scanned between 9/8/2026 and 9/17/2026; each site's report shows its own scan date. A site counts as fully scanned when its homepage returned successfully and sent the scanner its page content. Averages, grade shares, failure rates, and ranks use fully scanned sites only. We weren't able to fully scan 1 sites because they did not respond, blocked the scanner, or returned no page content. They appear in the table without grades, each with its scan status, and are left out of every figure. Grades follow the ScanGov grade scale, and rank follows the ScanGov ranking method. The full dataset, including every county's raw results, is published in the ScanGov data repository.