Showing Massachusetts county sites. All U.S. county sites
F 45
Average usability score of 7 fully scanned Massachusetts county sites
18th
of 49 states, ranked by average usability score
7 of 8
Sites fully scanned. We couldn't fully scan 1, so they're listed without grades
F 48
U.S. county average usability score, 2467 fully scanned sites
Massachusetts's state site, mass.gov, could not be fully scanned. State rankings.
How Massachusetts county usability scores are distributed
Smoothed distribution of the 7 fully scanned Massachusetts county sites, score 0 to 100. Height shows how many sites score near each value.
Distribution of 7 scores. The data table lists counts by score range.
- Massachusetts average
- U.S. county average
View the data table
| Score range | Sites |
|---|---|
| 0 to 9 | 0 |
| 10 to 19 | 0 |
| 20 to 29 | 1 |
| 30 to 39 | 1 |
| 40 to 49 | 3 |
| 50 to 59 | 1 |
| 60 to 69 | 0 |
| 70 to 79 | 1 |
| 80 to 89 | 0 |
| 90 to 100 | 0 |
Massachusetts counties by usability grade
Each county with a site on our list is colored by that site's grade. Select a county to open its report. The table lists every site.
- A (90 to 100)
- B to C (70 to 89)
- D to F (below 70)
- Not fully scanned
- No site on our list
Massachusetts counties by usability grade, compared with all U.S. counties
Share of fully scanned sites in each grade band. Massachusetts: 7 sites. U.S.: 2467 sites.
- A (90 to 100)
- B to C (70 to 89)
- D to F (below 70)
View the data table
| Group | A (90 to 100) | B to C (70 to 89) | D to F (below 70) |
|---|---|---|---|
| Massachusetts | 0% (0) | 14% (1) | 86% (6) |
| All U.S. counties | 2% (39) | 16% (403) | 82% (2,025) |
Top 3 Massachusetts county sites by usability score
#1 in Massachusetts · U.S. rank 10
Barnstable County, MA
C 73 usability
- Accessibility A
- Botability B
- Security B
- Usability C
- Readability A
#2 in Massachusetts · U.S. rank 20
Dukes County, MA
F 50 usability
- Accessibility B
- Botability D
- Security C
- Usability F
- Readability A
#3 in Massachusetts · U.S. rank 21
Bristol County, MA
F 46 usability
- Accessibility C
- Botability D
- Security D
- Usability F
- Readability -
What each check means
- First Contentful Paint (FCP). The page starts displaying content within 1.8 seconds. Users see blank screen and think site is broken.
- Largest Contentful Paint (LCP). The page's main content loads within 2.5 seconds. Users wait too long and leave your page.
- Open Graph image alt. The social media preview image has alt text for screen readers. Screen readers cannot describe shared images.
- Page description. The page has a meta description that summarizes its content for search results. Search results do not show what your page does.
- Open Graph type. The page declares its content type for social media cards. Social media shows wrong content type.
All Massachusetts county sites by usability score
| Rank | Site | Checks passed | Grade |
|---|---|---|---|
| 1 |
capecod.gov
Barnstable County, MA U.S. rank 10 |
11 of 15 checks pass | C |
| 2 |
dukescounty.gov
Dukes County, MA U.S. rank 20 |
8 of 16 checks pass | F |
| 3 |
countyofbristol.net
Bristol County, MA U.S. rank 21 |
7 of 15 checks pass | F |
| 3 |
norfolkcounty.org
Norfolk County, MA U.S. rank 21 |
7 of 15 checks pass | F |
| 4 |
essexma.org
Essex County, MA U.S. rank 24 |
6 of 15 checks pass | F |
| 5 |
plymouthcountyma.gov
Plymouth County, MA U.S. rank 27 |
5 of 15 checks pass | F |
| 6 |
nantucket-ma.gov
Nantucket, MA U.S. rank 31 |
4 of 16 checks pass | F |
|
frcog.org
Franklin County, MA |
Not fully scanned, so not graded. We weren't able to fully scan your site. Status 999 | - |
About usability
Optimize content structure so users quickly find what they need.
Why it's important
Well-written pages help people understand laws, services, and procedures without confusion, reducing calls and office visits.
Risks
- Users cannot understand your information.
Guidance
What we use to grade usability:
- 21st Century Integrated Digital Experience Act (IDEA)
- U.S. Federal Website Standards
- Google Search Central
- Web Vitals / Core Web Vitals
- Open Graph
Standards
- Page title
- Page description
- Viewport meta tag
- www resolution
- Cumulative Layout Shift (CLS)
- First Contentful Paint (FCP)
- Interaction to Next Paint (INP)
- Largest Contentful Paint (LCP)
- Time to First Byte (TTFB)
- Open Graph site name
- Open Graph type
- Open Graph title
- Open Graph description
- Open Graph URL
- Open Graph image
- Open Graph image alt
Grades/scores
ScanGov
About this ranking
About this data
ScanGov scans the homepage of each county site on our county list in Massachusetts. Scores come from the checks in the ScanGov standards. Sites were scanned between 10/27/2026 and 11/7/2026. Each site's report shows its own scan date. A site counts as fully scanned when its homepage loaded and sent us its page content. Averages, grade shares, failure rates, and ranks use fully scanned sites only. We could not fully scan 1 sites. They did not respond, blocked the scanner, or sent no page content. They appear in the table without grades, with their scan status, and are left out of every figure. Grades follow the ScanGov grade scale. Rank follows the ScanGov ranking method. The full dataset, with every county's raw results, is in the ScanGov data repository.