Government websites: usability rankings
Project ScanGov usability rankings for every U.S. government website we scan: federal, state, county, city, and public higher education.
43 fully scanned of 51 sites. Average usability score 68
2,421 fully scanned of 2,842 sites. Average usability score 46
215 fully scanned of 267 sites. Average usability score 51
678 fully scanned of 859 sites. Average usability score 59
692 fully scanned of 816 sites. Average usability score 60
Counties also have a page for every state: see the county rankings by state. Every site below links to its own report.
All sites by usability score
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About usability
Optimize content structure so users quickly find what they need.
Why it's important
Well-written pages help people understand laws, services, and procedures without confusion, reducing calls and office visits.
Risks
- Users cannot understand your information.
Guidance
What we use to grade usability:
- 21st Century Integrated Digital Experience Act (IDEA)
- U.S. Federal Website Standards
- Google Search Central
- Web Vitals / Core Web Vitals
- Open Graph
Standards
- Page title
- Page description
- Viewport meta tag
- www resolution
- Cumulative Layout Shift (CLS)
- First Contentful Paint (FCP)
- Interaction to Next Paint (INP)
- Largest Contentful Paint (LCP)
- Time to First Byte (TTFB)
- Open Graph site name
- Open Graph type
- Open Graph title
- Open Graph description
- Open Graph URL
- Open Graph image
- Open Graph image alt