Tennessee county websites: usability rankings

Name: Project ScanGov Tennessee county websites: usability rankings
Creator: ScanGov
License: https://creativecommons.org/licenses/by/4.0/

Usability scores, grades, and the most common failures for 94 Tennessee county government websites, from ScanGov homepage scans.

Sites: 94
Last scan: 9/20/2026

Showing Tennessee county sites. All U.S. county sites

F 53

Average usability score of 84 fully scanned Tennessee county sites

9th

of 48 states, ranked by average usability score

84 of 94

Sites fully scanned. We couldn't fully scan 10, so they're listed without grades

F 49

U.S. county average usability score, 2435 fully scanned sites

Tennessee's state site, tn.gov, ranks 14th of 51 state sites with a B. State rankings.

How Tennessee county usability scores are distributed

Smoothed distribution of the 84 fully scanned Tennessee county sites, score 0 to 100. Height shows how many sites score near each value.

Tennessee average
U.S. county average

View the data table

How Tennessee county usability scores are distributed
Score range	Sites
0 to 9	0
10 to 19	0
20 to 29	7
30 to 39	15
40 to 49	16
50 to 59	14
60 to 69	8
70 to 79	19
80 to 89	5
90 to 100	0

Tennessee counties by usability grade, compared with all U.S. counties

Share of fully scanned sites in each grade band. Tennessee: 84 sites. U.S.: 2435 sites.

TennesseeB to C (70 to 89): 29% (24 sites)D to F (below 70): 71% (60 sites)
All U.S. countiesA (90 to 100): 1% (24 sites)B to C (70 to 89): 18% (436 sites)D to F (below 70): 81% (1,975 sites)

A (90 to 100)
B to C (70 to 89)
D to F (below 70)

View the data table

Tennessee counties by usability grade, compared with all U.S. counties
Group	A (90 to 100)	B to C (70 to 89)	D to F (below 70)
Tennessee	0% (0)	29% (24)	71% (60)
All U.S. counties	1% (24)	18% (436)	81% (1,975)

Top 3 Tennessee county sites by usability score

#1 in Tennessee · U.S. rank 4

Giles County, TN

B 88 usability

Accessibility A
Botability B
Security B
Usability B

#2 in Tennessee · U.S. rank 6

Cumberland County, TN

B 82 usability

Accessibility A
Botability B
Security A
Usability B

#2 in Tennessee · U.S. rank 6

Johnson County, TN

B 82 usability

Accessibility B
Botability A
Security A
Usability B

Most common usability failures among Tennessee county sites

Share of the 84 fully scanned Tennessee county sites failing each check. A site can fail more than one check. Each check links to its standard and how to fix it.

Open Graph image alt99% (83 of 84 sites)
First Contentful Paint (FCP)71% (60 of 84 sites)
Largest Contentful Paint (LCP)69% (58 of 84 sites)
Page description67% (56 of 84 sites)
Open Graph site name67% (56 of 84 sites)

View the data table

Most common usability failures among Tennessee county sites
Check	Share failing	Sites failing
Open Graph image alt	99%	83
First Contentful Paint (FCP)	71%	60
Largest Contentful Paint (LCP)	69%	58
Page description	67%	56
Open Graph site name	67%	56

What each check means

Open Graph image alt. The social media preview image has alt text for screen readers. Screen readers cannot describe shared images.
First Contentful Paint (FCP). The page starts displaying content within 1.8 seconds. Users see blank screen and think site is broken.
Largest Contentful Paint (LCP). The page's main content loads within 2.5 seconds. Users wait too long and leave your page.
Page description. The page has a meta description that summarizes its content for search results. Search results do not show what your page does.
Open Graph site name. The site has a name for social media and browser display. Site name missing in social media shares.

All Tennessee county sites by usability score

Tennessee county sites ranked by usability score
Rank	Site	Checks passed	Grade
1	gilescountytn.gov Giles County, TN U.S. rank 4	15 of 17 checks pass	B
2	cumberlandcountytn.gov Cumberland County, TN U.S. rank 6	14 of 17 checks pass	B
2	johnsoncountytn.gov Johnson County, TN U.S. rank 6	14 of 17 checks pass	B
2	lewiscountytn.com Lewis County, TN U.S. rank 6	14 of 17 checks pass	B
2	marioncountytn.net Marion County, TN U.S. rank 6	14 of 17 checks pass	B
3	nashville.gov Davidson County, TN U.S. rank 8	13 of 17 checks pass	C
3	fayettetn.us Fayette County, TN U.S. rank 8	13 of 17 checks pass	C
3	fentresscountytn.gov Fentress County, TN U.S. rank 8	13 of 17 checks pass	C
3	hardincogov.com Hardin County, TN U.S. rank 8	13 of 17 checks pass	C
3	hickmancountytn.gov Hickman County, TN U.S. rank 8	13 of 17 checks pass	C
3	explorehoustoncountytn.com Houston County, TN U.S. rank 8	13 of 17 checks pass	C
3	lauderdaletn.com Lauderdale County, TN U.S. rank 8	13 of 17 checks pass	C
3	marshallcountytn.gov Marshall County, TN U.S. rank 8	13 of 17 checks pass	C
4	graingercountytn.com Grainger County, TN U.S. rank 9	12 of 16 checks pass	C
5	dekalbtennessee.com DeKalb County, TN U.S. rank 10	12 of 17 checks pass	C
5	dyercounty.com Dyer County, TN U.S. rank 10	12 of 17 checks pass	C
5	hamblencountytn.gov Hamblen County, TN U.S. rank 10	12 of 17 checks pass	C
5	hawkinscountytn.gov Hawkins County, TN U.S. rank 10	12 of 17 checks pass	C
5	jacksoncountytn.gov Jackson County, TN U.S. rank 10	12 of 17 checks pass	C
5	montgomerytn.gov Montgomery County, TN U.S. rank 10	12 of 17 checks pass	C
5	overtoncountytn.gov Overton County, TN U.S. rank 10	12 of 17 checks pass	C
5	unicoicountytn.com Unicoi County, TN U.S. rank 10	12 of 17 checks pass	C
5	unioncountytn.gov Union County, TN U.S. rank 10	12 of 17 checks pass	C
5	weakleycountytn.gov Weakley County, TN U.S. rank 10	12 of 17 checks pass	C
6	andersoncountytn.gov Anderson County, TN U.S. rank 12	11 of 17 checks pass	D
6	claycountytngov.com Clay County, TN U.S. rank 12	11 of 17 checks pass	D
6	crockettcountytn.com Crockett County, TN U.S. rank 12	11 of 17 checks pass	D
6	hendersoncountytn.gov Henderson County, TN U.S. rank 12	11 of 17 checks pass	D
6	loudoncounty-tn.gov Loudon County, TN U.S. rank 12	11 of 17 checks pass	D
6	mcnairycountytn.org McNairy County, TN U.S. rank 12	11 of 17 checks pass	D
6	meigscounty.org Meigs County, TN U.S. rank 12	11 of 17 checks pass	D
6	tiptonco.com Tipton County, TN U.S. rank 12	11 of 17 checks pass	D
7	cockecountytn.gov Cocke County, TN U.S. rank 14	10 of 17 checks pass	F
7	decaturcountytn.gov Decatur County, TN U.S. rank 14	10 of 17 checks pass	F
7	knoxcounty.org Knox County, TN U.S. rank 14	10 of 17 checks pass	F
8	chestercountytn.org Chester County, TN U.S. rank 16	9 of 17 checks pass	F
8	franklincotn.us Franklin County, TN U.S. rank 16	9 of 17 checks pass	F
8	gibsontn.org Gibson County, TN U.S. rank 16	9 of 17 checks pass	F
8	hamiltontn.gov Hamilton County, TN U.S. rank 16	9 of 17 checks pass	F
8	hancockcountytn.com Hancock County, TN U.S. rank 16	9 of 17 checks pass	F
8	lawrencecountytn.gov Lawrence County, TN U.S. rank 16	9 of 17 checks pass	F
8	maconcountytn.gov Macon County, TN U.S. rank 16	9 of 17 checks pass	F
8	metromoorecounty.org Moore County, TN U.S. rank 16	9 of 17 checks pass	F
8	putnamcountytn.gov Putnam County, TN U.S. rank 16	9 of 17 checks pass	F
8	vanburencountytn.com Van Buren County, TN U.S. rank 16	9 of 17 checks pass	F
8	williamsoncounty-tn.gov Williamson County, TN U.S. rank 16	9 of 17 checks pass	F
9	bedfordcountytn.gov Bedford County, TN U.S. rank 18	8 of 17 checks pass	F
9	cartercountytn.gov Carter County, TN U.S. rank 18	8 of 17 checks pass	F
9	cheathamcountytn.gov Cheatham County, TN U.S. rank 18	8 of 17 checks pass	F
9	claibornecountytn.gov Claiborne County, TN U.S. rank 18	8 of 17 checks pass	F
9	rheacountytn.org Rhea County, TN U.S. rank 18	8 of 17 checks pass	F
9	roanecountytn.gov Roane County, TN U.S. rank 18	8 of 17 checks pass	F
9	warrencountytn.gov Warren County, TN U.S. rank 18	8 of 17 checks pass	F
10	bledsoetn.com Bledsoe County, TN U.S. rank 20	7 of 17 checks pass	F
10	grundycountytn.net Grundy County, TN U.S. rank 20	7 of 17 checks pass	F
10	humphreyscountytn.gov Humphreys County, TN U.S. rank 20	7 of 17 checks pass	F
10	lincolncountytn.gov Lincoln County, TN U.S. rank 20	7 of 17 checks pass	F
10	mcminncountytn.gov McMinn County, TN U.S. rank 20	7 of 17 checks pass	F
10	monroetn.gov Monroe County, TN U.S. rank 20	7 of 17 checks pass	F
10	obioncountytn.gov Obion County, TN U.S. rank 20	7 of 17 checks pass	F
10	smithcotn.com Smith County, TN U.S. rank 20	7 of 17 checks pass	F
10	trousdalecountytn.gov Trousdale County, TN U.S. rank 20	7 of 17 checks pass	F
11	lakecountytn.gov Lake County, TN U.S. rank 21	6 of 16 checks pass	F
12	bentoncountytn.gov Benton County, TN U.S. rank 22	6 of 17 checks pass	F
12	cannoncountytn.gov Cannon County, TN U.S. rank 22	6 of 17 checks pass	F
12	coffeecountytn.gov Coffee County, TN U.S. rank 22	6 of 17 checks pass	F
12	dicksoncountytn.gov Dickson County, TN U.S. rank 22	6 of 17 checks pass	F
12	hardemancounty.org Hardeman County, TN U.S. rank 22	6 of 17 checks pass	F
12	haywoodtn.gov Haywood County, TN U.S. rank 22	6 of 17 checks pass	F
12	jeffersoncountytn.gov Jefferson County, TN U.S. rank 22	6 of 17 checks pass	F
12	madisoncountytn.gov Madison County, TN U.S. rank 22	6 of 17 checks pass	F
12	polkgovernment.com Polk County, TN U.S. rank 22	6 of 17 checks pass	F
12	seviercountytn.gov Sevier County, TN U.S. rank 22	6 of 17 checks pass	F
12	stewartcogov.com Stewart County, TN U.S. rank 22	6 of 17 checks pass	F
12	sullivancountytn.gov Sullivan County, TN U.S. rank 22	6 of 17 checks pass	F
12	washingtoncountytn.org Washington County, TN U.S. rank 22	6 of 17 checks pass	F
12	waynecountytn.org Wayne County, TN U.S. rank 22	6 of 17 checks pass	F
13	blounttn.gov Blount County, TN U.S. rank 24	5 of 17 checks pass	F
13	carrollcountytn.gov Carroll County, TN U.S. rank 24	5 of 17 checks pass	F
13	shelbycountytn.gov Shelby County, TN U.S. rank 24	5 of 17 checks pass	F
13	whitecountytn.gov White County, TN U.S. rank 24	5 of 17 checks pass	F
13	wilsoncountytn.gov Wilson County, TN U.S. rank 24	5 of 17 checks pass	F
14	campbellcountytn.gov Campbell County, TN U.S. rank 26	4 of 17 checks pass	F
14	maurycounty-tn.gov Maury County, TN U.S. rank 26	4 of 17 checks pass	F
	bradleycountytn.gov Bradley County, TN	Not fully scanned, so not graded. We couldn't scan your site because it showed our bot a captcha or browser check instead of the page. Status 996	-
	bisgreengovprd.wpenginepowered.com Greene County, TN	Not fully scanned, so not graded. We didn't scan your site because its robots.txt asked us not to. Status 998	-
	henrycountytn.org Henry County, TN	Not fully scanned, so not graded. We couldn't scan your site because it showed our bot a captcha or browser check instead of the page. Status 996	-
	morgancountytn.gov Morgan County, TN	Not fully scanned, so not graded. We couldn't fully scan your site because it responded without any page content. Status 995	-
	gov.perrycountytn.com Perry County, TN	Not fully scanned, so not graded. We weren't able to fully scan your site. Status 403	-
	robertsoncountytn.gov Robertson County, TN	Not fully scanned, so not graded. We didn't scan your site because its robots.txt asked us not to. Status 998	-
	rutherfordcountytn.gov Rutherford County, TN	Not fully scanned, so not graded. We didn't scan your site because its robots.txt asked us not to. Status 998	-
	scottcounty.com Scott County, TN	Not fully scanned, so not graded. We couldn't scan your site because it showed our bot a captcha or browser check instead of the page. Status 996	-
	sequatchiecountytn.gov Sequatchie County, TN	Not fully scanned, so not graded. We couldn't fully scan your site because it responded without any page content. Status 995	-
	sumnercountytn.gov Sumner County, TN	Not fully scanned, so not graded. We couldn't scan your site because it showed our bot a captcha or browser check instead of the page. Status 996	-

Rank · Status · Grade

About usability

Optimize content structure so users quickly find what they need.

Why it's important

Well-written pages help people understand laws, services, and procedures without confusion, reducing calls and office visits.

Risks

Users cannot understand your information.

Guidance

What we use to grade usability:

Standards

Grades/scores

Usability grades/scores on Project ScanGov

ScanGov

How ScanGov supports usability

About this data

ScanGov scans the homepage of each county government site on our county list in Tennessee. Scores come from the checks listed on standards.scangov.org. Sites were scanned between 7/18/2026 and 9/18/2026; each site's report shows its own scan date. A site counts as fully scanned when its homepage returned successfully and sent the scanner its page content. Averages, grade shares, failure rates, and ranks use fully scanned sites only. We weren't able to fully scan 10 sites because they did not respond, blocked the scanner, or returned no page content. They appear in the table without grades, each with its scan status, and are left out of every figure. Grades follow the ScanGov grade scale, and rank follows the ScanGov ranking method. The full dataset, including every county's raw results, is published in the ScanGov data repository.