North Carolina county websites: usability rankings

Name: Project ScanGov North Carolina county websites: usability rankings
Creator: ScanGov
License: https://creativecommons.org/licenses/by/4.0/

Usability scores, grades, and the most common failures for 99 North Carolina county government websites, from ScanGov homepage scans.

Sites: 99
Last scan: 9/20/2026

Showing North Carolina county sites. All U.S. county sites

F 45

Average usability score of 85 fully scanned North Carolina county sites

17th

of 48 states, ranked by average usability score

85 of 99

Sites fully scanned. We couldn't fully scan 14, so they're listed without grades

F 49

U.S. county average usability score, 2435 fully scanned sites

North Carolina's state site, nc.gov, ranks 6th of 51 state sites with an A. State rankings.

How North Carolina county usability scores are distributed

Smoothed distribution of the 85 fully scanned North Carolina county sites, score 0 to 100. Height shows how many sites score near each value.

North Carolina average
U.S. county average

View the data table

How North Carolina county usability scores are distributed
Score range	Sites
0 to 9	0
10 to 19	0
20 to 29	23
30 to 39	15
40 to 49	23
50 to 59	10
60 to 69	1
70 to 79	4
80 to 89	8
90 to 100	1

North Carolina counties by usability grade, compared with all U.S. counties

Share of fully scanned sites in each grade band. North Carolina: 85 sites. U.S.: 2435 sites.

North CarolinaA (90 to 100): 1% (1 sites)B to C (70 to 89): 14% (12 sites)D to F (below 70): 85% (72 sites)
All U.S. countiesA (90 to 100): 1% (24 sites)B to C (70 to 89): 18% (436 sites)D to F (below 70): 81% (1,975 sites)

A (90 to 100)
B to C (70 to 89)
D to F (below 70)

View the data table

North Carolina counties by usability grade, compared with all U.S. counties
Group	A (90 to 100)	B to C (70 to 89)	D to F (below 70)
North Carolina	1% (1)	14% (12)	85% (72)
All U.S. counties	1% (24)	18% (436)	81% (1,975)

Top 3 North Carolina county sites by usability score

#1 in North Carolina · U.S. rank 2

Wake County, NC

A 94 usability

Accessibility B
Botability C
Security A
Usability A

#2 in North Carolina · U.S. rank 4

Greene County, NC

B 88 usability

Accessibility B
Botability A
Security A
Usability B

#2 in North Carolina · U.S. rank 4

Johnston County, NC

B 88 usability

Accessibility A
Botability B
Security B
Usability B

Most common usability failures among North Carolina county sites

Share of the 85 fully scanned North Carolina county sites failing each check. A site can fail more than one check. Each check links to its standard and how to fix it.

Open Graph image alt96% (82 of 85 sites)
Open Graph site name84% (71 of 85 sites)
Open Graph description81% (69 of 85 sites)
Open Graph type80% (68 of 85 sites)
Open Graph URL80% (68 of 85 sites)

View the data table

Most common usability failures among North Carolina county sites
Check	Share failing	Sites failing
Open Graph image alt	96%	82
Open Graph site name	84%	71
Open Graph description	81%	69
Open Graph type	80%	68
Open Graph URL	80%	68

What each check means

Open Graph image alt. The social media preview image has alt text for screen readers. Screen readers cannot describe shared images.
Open Graph site name. The site has a name for social media and browser display. Site name missing in social media shares.
Open Graph description. The page has a description for social media previews. Shared links have no description on social media.
Open Graph type. The page declares its content type for social media cards. Social media shows wrong content type.
Open Graph URL. The page has a canonical URL for social media sharing. Shared links may point to wrong page.

All North Carolina county sites by usability score

North Carolina county sites ranked by usability score
Rank	Site	Checks passed	Grade
1	wake.gov Wake County, NC U.S. rank 2	16 of 17 checks pass	A
2	greenecountync.gov Greene County, NC U.S. rank 4	15 of 17 checks pass	B
2	johnstonnc.gov Johnston County, NC U.S. rank 4	15 of 17 checks pass	B
2	washconc.org Washington County, NC U.S. rank 4	15 of 17 checks pass	B
3	clayconc.com Clay County, NC U.S. rank 6	14 of 17 checks pass	B
3	currituckcountync.gov Currituck County, NC U.S. rank 6	14 of 17 checks pass	B
3	harnett.org Harnett County, NC U.S. rank 6	14 of 17 checks pass	B
3	nhcgov.com New Hanover County, NC U.S. rank 6	14 of 17 checks pass	B
3	wataugacounty.org Watauga County, NC U.S. rank 6	14 of 17 checks pass	B
4	swaincountync.gov Swain County, NC U.S. rank 8	13 of 17 checks pass	C
5	caswellcountync.gov Caswell County, NC U.S. rank 10	12 of 17 checks pass	C
5	mecknc.gov Mecklenburg County, NC U.S. rank 10	12 of 17 checks pass	C
5	robesoncountync.gov Robeson County, NC U.S. rank 10	12 of 17 checks pass	C
6	madisoncountync.gov Madison County, NC U.S. rank 12	11 of 17 checks pass	D
7	cabarruscounty.us Cabarrus County, NC U.S. rank 14	10 of 17 checks pass	F
7	columbusco.org Columbus County, NC U.S. rank 14	10 of 17 checks pass	F
7	pasquotankcountync.org Pasquotank County, NC U.S. rank 14	10 of 17 checks pass	F
8	catawbacountync.gov Catawba County, NC U.S. rank 16	9 of 17 checks pass	F
8	clevelandcounty.com Cleveland County, NC U.S. rank 16	9 of 17 checks pass	F
8	edgecombecountync.gov Edgecombe County, NC U.S. rank 16	9 of 17 checks pass	F
8	guilfordcountync.gov Guilford County, NC U.S. rank 16	9 of 17 checks pass	F
8	rutherfordcountync.gov Rutherford County, NC U.S. rank 16	9 of 17 checks pass	F
9	mcdowellnc.gov McDowell County, NC U.S. rank 17	8 of 16 checks pass	F
9	yadkincountync.gov Yadkin County, NC U.S. rank 17	8 of 16 checks pass	F
10	alleghanycounty-nc.gov Alleghany County, NC U.S. rank 18	8 of 17 checks pass	F
10	co.anson.nc.us Anson County, NC U.S. rank 18	8 of 17 checks pass	F
10	buncombenc.gov Buncombe County, NC U.S. rank 18	8 of 17 checks pass	F
10	hertfordcountync.gov Hertford County, NC U.S. rank 18	8 of 17 checks pass	F
10	jonescountync.gov Jones County, NC U.S. rank 18	8 of 17 checks pass	F
10	lenoircountync.gov Lenoir County, NC U.S. rank 18	8 of 17 checks pass	F
10	martincountync.gov Martin County, NC U.S. rank 18	8 of 17 checks pass	F
10	polknc.gov Polk County, NC U.S. rank 18	8 of 17 checks pass	F
10	co.surry.nc.us Surry County, NC U.S. rank 18	8 of 17 checks pass	F
11	averycountync.gov Avery County, NC U.S. rank 20	7 of 17 checks pass	F
11	co.forsyth.nc.us Forsyth County, NC U.S. rank 20	7 of 17 checks pass	F
11	haywoodcountync.gov Haywood County, NC U.S. rank 20	7 of 17 checks pass	F
11	hendersoncountync.gov Henderson County, NC U.S. rank 20	7 of 17 checks pass	F
11	moorecountync.gov Moore County, NC U.S. rank 20	7 of 17 checks pass	F
11	orangecountync.gov Orange County, NC U.S. rank 20	7 of 17 checks pass	F
11	pamlicocounty.org Pamlico County, NC U.S. rank 20	7 of 17 checks pass	F
11	pendercountync.gov Pender County, NC U.S. rank 20	7 of 17 checks pass	F
11	randolphcountync.gov Randolph County, NC U.S. rank 20	7 of 17 checks pass	F
11	sampsoncountync.gov Sampson County, NC U.S. rank 20	7 of 17 checks pass	F
11	co.stokes.nc.us Stokes County, NC U.S. rank 20	7 of 17 checks pass	F
11	transylvaniacounty.org Transylvania County, NC U.S. rank 20	7 of 17 checks pass	F
11	wilkescounty.net Wilkes County, NC U.S. rank 20	7 of 17 checks pass	F
11	yanceycountync.gov Yancey County, NC U.S. rank 20	7 of 17 checks pass	F
12	camdencountync.gov Camden County, NC U.S. rank 22	6 of 17 checks pass	F
12	cumberlandcountync.gov Cumberland County, NC U.S. rank 22	6 of 17 checks pass	F
12	dconc.gov Durham County, NC U.S. rank 22	6 of 17 checks pass	F
12	franklincountync.gov Franklin County, NC U.S. rank 22	6 of 17 checks pass	F
12	granvillecounty.org Granville County, NC U.S. rank 22	6 of 17 checks pass	F
12	halifaxnc.com Halifax County, NC U.S. rank 22	6 of 17 checks pass	F
12	hokecounty.net Hoke County, NC U.S. rank 22	6 of 17 checks pass	F
12	lincolncountync.gov Lincoln County, NC U.S. rank 22	6 of 17 checks pass	F
12	montgomerycountync.gov Montgomery County, NC U.S. rank 22	6 of 17 checks pass	F
12	onslowcountync.gov Onslow County, NC U.S. rank 22	6 of 17 checks pass	F
12	stanlycountync.gov Stanly County, NC U.S. rank 22	6 of 17 checks pass	F
12	warrencountync.com Warren County, NC U.S. rank 22	6 of 17 checks pass	F
12	waynegov.com Wayne County, NC U.S. rank 22	6 of 17 checks pass	F
13	daviecountync.gov Davie County, NC U.S. rank 23	5 of 16 checks pass	F
13	grahamcounty.org Graham County, NC U.S. rank 23	5 of 16 checks pass	F
14	alamancecountync.gov Alamance County, NC U.S. rank 24	5 of 17 checks pass	F
14	alexandercountync.gov Alexander County, NC U.S. rank 24	5 of 17 checks pass	F
14	ashecountygov.com Ashe County, NC U.S. rank 24	5 of 17 checks pass	F
14	co.beaufort.nc.us Beaufort County, NC U.S. rank 24	5 of 17 checks pass	F
14	brunswickcountync.gov Brunswick County, NC U.S. rank 24	5 of 17 checks pass	F
14	burkenc.org Burke County, NC U.S. rank 24	5 of 17 checks pass	F
14	caldwellcountync.org Caldwell County, NC U.S. rank 24	5 of 17 checks pass	F
14	carteretcountync.gov Carteret County, NC U.S. rank 24	5 of 17 checks pass	F
14	co.davidson.nc.us Davidson County, NC U.S. rank 24	5 of 17 checks pass	F
14	duplinnc.gov Duplin County, NC U.S. rank 24	5 of 17 checks pass	F
14	gastongov.com Gaston County, NC U.S. rank 24	5 of 17 checks pass	F
14	iredellcountync.gov Iredell County, NC U.S. rank 24	5 of 17 checks pass	F
14	jacksonnc.org Jackson County, NC U.S. rank 24	5 of 17 checks pass	F
14	nashcountync.gov Nash County, NC U.S. rank 24	5 of 17 checks pass	F
14	northamptonnc.com Northampton County, NC U.S. rank 24	5 of 17 checks pass	F
14	pittcountync.gov Pitt County, NC U.S. rank 24	5 of 17 checks pass	F
14	richmondnc.com Richmond County, NC U.S. rank 24	5 of 17 checks pass	F
14	rowancountync.gov Rowan County, NC U.S. rank 24	5 of 17 checks pass	F
14	scotlandcounty.org Scotland County, NC U.S. rank 24	5 of 17 checks pass	F
14	tyrrellcounty.org Tyrrell County, NC U.S. rank 24	5 of 17 checks pass	F
15	cherokeecounty-nc.gov Cherokee County, NC U.S. rank 25	4 of 16 checks pass	F
16	co.bertie.nc.us Bertie County, NC U.S. rank 26	4 of 17 checks pass	F
16	cravencountync.gov Craven County, NC U.S. rank 26	4 of 17 checks pass	F
	bladennc.govoffice3.com Bladen County, NC	Not fully scanned, so not graded. We didn't scan your site because its robots.txt asked us not to. Status 998	-
	chathamcountync.gov Chatham County, NC	Not fully scanned, so not graded. We couldn't fully scan your site because it responded without any page content. Status 995	-
	chowancounty-nc.gov Chowan County, NC	Not fully scanned, so not graded. We didn't scan your site because its robots.txt asked us not to. Status 998	-
	darenc.gov Dare County, NC	Not fully scanned, so not graded. We couldn't fully scan your site because it responded without any page content. Status 995	-
	gatescountync.gov Gates County, NC	Not fully scanned, so not graded. We didn't scan your site because its robots.txt asked us not to. Status 998	-
	hydecountync.gov Hyde County, NC	Not fully scanned, so not graded. We weren't able to fully scan your site. Status 403	-
	leecountync.gov Lee County, NC	Not fully scanned, so not graded. We didn't scan your site because its robots.txt asked us not to. Status 998	-
	mitchellcountync.gov Mitchell County, NC	Not fully scanned, so not graded. We couldn't scan your site because it showed our bot a captcha or browser check instead of the page. Status 996	-
	perquimanscountync.gov Perquimans County, NC	Not fully scanned, so not graded. We couldn't fully scan your site because it responded without any page content. Status 995	-
	personcountync.gov Person County, NC	Not fully scanned, so not graded. We weren't able to fully scan your site. Status 403	-
	rockinghamcountync.gov Rockingham County, NC	Not fully scanned, so not graded. We couldn't fully scan your site because it responded without any page content. Status 995	-
	unioncountync.gov Union County, NC	Not fully scanned, so not graded. We couldn't fully scan your site because it responded without any page content. Status 995	-
	vancecounty.org Vance County, NC	Not fully scanned, so not graded. We didn't scan your site because its robots.txt asked us not to. Status 998	-
	wilsoncountync.gov Wilson County, NC	Not fully scanned, so not graded. We weren't able to fully scan your site. Status 403	-

Rank · Status · Grade

About usability

Optimize content structure so users quickly find what they need.

Why it's important

Well-written pages help people understand laws, services, and procedures without confusion, reducing calls and office visits.

Risks

Users cannot understand your information.

Guidance

What we use to grade usability:

Standards

Grades/scores

Usability grades/scores on Project ScanGov

ScanGov

How ScanGov supports usability

About this data

ScanGov scans the homepage of each county government site on our county list in North Carolina. Scores come from the checks listed on standards.scangov.org. Sites were scanned between 7/18/2026 and 9/18/2026; each site's report shows its own scan date. A site counts as fully scanned when its homepage returned successfully and sent the scanner its page content. Averages, grade shares, failure rates, and ranks use fully scanned sites only. We weren't able to fully scan 14 sites because they did not respond, blocked the scanner, or returned no page content. They appear in the table without grades, each with its scan status, and are left out of every figure. Grades follow the ScanGov grade scale, and rank follows the ScanGov ranking method. The full dataset, including every county's raw results, is published in the ScanGov data repository.