Government websites: readability rankings
Project ScanGov readability rankings for every U.S. government website we scan: federal, state, county, city, and public higher education.
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About readability
Write content at a reading level most users can understand.
Why it's important
Plain language helps people understand services and procedures the first time, reducing calls, errors and office visits.
Risks
- Users cannot understand your content.
Guidance
What we use to grade readability:
- 21st Century Integrated Digital Experience Act (IDEA)
- Automated Readability Index (ARI)
- Flesch-Kincaid (FK)
- U.S. Federal Website Standards
- Plain Writing Act of 2010