City websites ranked by digital experience

Name: Project ScanGov City websites ranked by digital experience
Creator: ScanGov
License: https://creativecommons.org/licenses/by/4.0/

Project ScanGov rankings of U.S. city websites by overall digital experience grade, with accessibility, botability, security, usability, and readability scores and the most common failures.

Sites: 266
Last scan: 11/1/2026

B 80

Average overall score of 212 fully scanned city sites

212 of 266

City sites fully scanned. We couldn't fully scan 54, so they're listed without grades

13%

Fully scanned city sites earning an A for overall (28 sites)

Fully scanned city sites earning a D or F for overall (8 sites)

How U.S. city overall scores are distributed

Smoothed distribution of the 212 fully scanned U.S. city sites, score 0 to 100. Height shows how many sites score near each value.

Average

View the data table

How U.S. city overall scores are distributed
Score range	Sites
0 to 9	0
10 to 19	0
20 to 29	0
30 to 39	0
40 to 49	0
50 to 59	0
60 to 69	8
70 to 79	116
80 to 89	60
90 to 100	28

U.S. city sites by overall grade

Share of the 212 fully scanned U.S. city sites in each grade band

All U.S. city sitesA (90 to 100): 13% (28 sites)B to C (70 to 89): 83% (176 sites)D to F (below 70): 4% (8 sites)

A (90 to 100)
B to C (70 to 89)
D to F (below 70)

View the data table

U.S. city sites by overall grade
Group	A (90 to 100)	B to C (70 to 89)	D to F (below 70)
All U.S. city sites	13% (28)	83% (176)	4% (8)

Most common failures by indicator

The check city sites fail most often in each indicator. Each indicator page lists the top five.

49% (103 of 212 sites) fail this accessibility check: Links have a discernible name. Links have unique, descriptive text so users know where they go. More accessibility failures.
95% (202 of 212 sites) fail this botability check: GovernmentOrganization Schema.org type. Homepage is marked up as an official government organization. More botability failures.
41% (86 of 212 sites) fail this security check: Errors in the console. The page loads without JavaScript or network errors. More security failures.
98% (208 of 212 sites) fail this usability check: Open Graph image alt. The social media preview image has alt text for screen readers. More usability failures.
24% (50 of 212 sites) fail this readability check: Reading level. Page text reads at or below a 7th grade level so most users can understand it. More readability failures.

All city sites by overall score

Site rankings
Rank	Site	Indicator grades	Grade
1	rochestermn.gov City of Rochester, MN	Accessibility grade A Botability grade A Security grade A Usability grade A Readability grade A	A
2	toledo.oh.gov City of Toledo, OH	Accessibility grade A Botability grade C Security grade B Usability grade A Readability grade A	A
3	stgeorgela.gov City of Baton Rouge, LA	Accessibility grade A Botability grade A Security grade B Usability grade A Readability grade A	A
3	tampa.gov City of Tampa, FL	Accessibility grade A Botability grade A Security grade B Usability grade B Readability grade A	A
4	fortworthtexas.gov City of Fort Worth, TX	Accessibility grade A Botability grade A Security grade B Usability grade B Readability grade A	A
4	coralsprings.gov City of CORAL SPRINGS, FL	Accessibility grade A Botability grade A Security grade B Usability grade B Readability grade A	A
4	indianhill.gov Village of Indian Hill, OH	Accessibility grade A Botability grade A Security grade B Usability grade B Readability grade A	A
5	cityofsacramento.gov City of Sacramento, CA	Accessibility grade A Botability grade C Security grade A Usability grade B Readability grade A	A
5	pittsburghpa.gov City of Pittsburgh, PA	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade A	A
5	joliet.gov City of Joliet, IL	Accessibility grade A Botability grade A Security grade A Usability grade C Readability grade A	A
5	virginiabeach.gov City of Virginia Beach, VA	Accessibility grade A Botability grade C Security grade B Usability grade A Readability grade A	A
6	columbus.gov City of Columbus, OH	Accessibility grade A Botability grade A Security grade B Usability grade C Readability grade A	A
6	stlouis-mo.gov City of St. Louis, MO	Accessibility grade A Botability grade D Security grade A Usability grade A Readability grade A	A
6	huntsvilleal.gov City of Huntsville, AL	Accessibility grade A Botability grade B Security grade B Usability grade A Readability grade A	A
6	grandrapidsmi.gov City of Grand Rapids, MI	Accessibility grade A Botability grade B Security grade A Usability grade B Readability grade A	A
6	siouxfalls.gov City of Sioux Falls, SD	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade A	A
6	como.gov City of Columbia, MO	Accessibility grade A Botability grade A Security grade B Usability grade C Readability grade F	A
6	thorntonco.gov City of Thornton, CO	Accessibility grade A Botability grade B Security grade B Usability grade B Readability grade A	A
7	nola.gov City of New Orleans, LA	Accessibility grade A Botability grade A Security grade B Usability grade B Readability grade F	A
7	helenamt.gov City of Helena, MT	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade A	A
7	rentonwa.gov City of Renton, WA	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade A	A
7	moval.gov City of Moreno Valley, CA	Accessibility grade A Botability grade A Security grade B Usability grade B Readability grade A	A
7	sa.gov City of San Antonio, TX	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade F	A
7	gainesvillefl.gov City of Gainesville, FL	Accessibility grade A Botability grade A Security grade B Usability grade C Readability grade F	A
7	memphistn.gov City of Memphis, TN	Accessibility grade A Botability grade A Security grade B Usability grade B Readability grade A	A
7	chandleraz.gov City of Chandler, AZ	Accessibility grade A Botability grade B Security grade A Usability grade B Readability grade A	A
7	scottsdaleaz.gov City of Scottsdale, AZ	Accessibility grade A Botability grade C Security grade A Usability grade A Readability grade A	A
7	burbankca.gov City of Burbank, CA	Accessibility grade A Botability grade A Security grade A Usability grade B Readability grade A	A
8	minneapolismn.gov City of Minneapolis, MN	Accessibility grade A Botability grade B Security grade B Usability grade C Readability grade A	B
8	roundrocktexas.gov City of Round Rock, TX	Accessibility grade A Botability grade C Security grade B Usability grade A Readability grade A	B
8	miami.gov City of Miami, FL	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade A	B
8	orlando.gov City of Orlando, FL	Accessibility grade A Botability grade A Security grade B Usability grade D Readability grade A	B
8	southbendin.gov City of South Bend, IN	Accessibility grade A Botability grade A Security grade C Usability grade C Readability grade A	B
8	coronaca.gov City of Corona, CA	Accessibility grade A Botability grade A Security grade B Usability grade B Readability grade A	B
8	syr.gov City of Syracuse, NY	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade F	B
9	charleston-sc.gov City of Charleston, SC	Accessibility grade A Botability grade B Security grade A Usability grade D Readability grade A	B
9	clevelandohio.gov City of Cleveland, OH	Accessibility grade A Botability grade C Security grade B Usability grade B Readability grade F	B
9	cabq.gov City of Albuquerque, NM	Accessibility grade A Botability grade C Security grade B Usability grade B Readability grade F	B
9	stpaul.gov City of Saint Paul, MN	Accessibility grade A Botability grade C Security grade B Usability grade B Readability grade A	B
9	pompanobeachfl.gov City of Pompano Beach, FL	Accessibility grade A Botability grade B Security grade A Usability grade C Readability grade F	B
9	arlingtontx.gov City of Arlington, TX	Accessibility grade A Botability grade B Security grade B Usability grade D Readability grade A	B
9	tucsonaz.gov City of Tucson, AZ	Accessibility grade A Botability grade A Security grade B Usability grade D Readability grade A	B
9	waco-texas.com City of Waco, TX	Accessibility grade A Botability grade A Security grade B Usability grade D Readability grade A	B
9	corpuschristitx.gov City of Corpus Christi, TX	Accessibility grade B Botability grade A Security grade A Usability grade B Readability grade F	B
9	ontarioca.gov City of Ontario, CA	Accessibility grade A Botability grade B Security grade A Usability grade C Readability grade F	B
9	wilmingtonnc.gov City of Wilmington, NC	Accessibility grade A Botability grade A Security grade A Usability grade C Readability grade F	B
9	cstx.gov City of College Station, TX	Accessibility grade A Botability grade D Security grade B Usability grade B Readability grade A	B
10	cityofvancouver.us City of Vancouver, WA	Accessibility grade A Botability grade A Security grade D Usability grade D Readability grade A	B
10	portland.gov City of Portland, OR	Accessibility grade A Botability grade F Security grade B Usability grade B Readability grade A	B
10	normanok.gov City of Norman, OK	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade F	B
10	tacoma.gov City of Tacoma, WA	Accessibility grade A Botability grade B Security grade B Usability grade D Readability grade F	B
11	phoenix.gov City of Phoenix, AZ	Accessibility grade B Botability grade B Security grade A Usability grade C Readability grade A	B
11	boston.gov City of Boston, MA	Accessibility grade C Botability grade B Security grade A Usability grade A Readability grade A	B
11	bridgeportct.gov City of Bridgeport, CT	Accessibility grade A Botability grade A Security grade A Usability grade F Readability grade A	B
11	miramarfl.gov City of Miramar, FL	Accessibility grade A Botability grade A Security grade A Usability grade D Readability grade F	B
11	alexandriava.gov City of Alexandria, VA	Accessibility grade A Botability grade D Security grade B Usability grade B Readability grade A	B
11	santaclarita.gov City of Santa Clarita, CA	Accessibility grade B Botability grade A Security grade C Usability grade B Readability grade A	B
11	providenceri.gov City of Providence, RI	Accessibility grade A Botability grade B Security grade C Usability grade B Readability grade F	B
11	sgcityutah.gov City of St. George, UT	Accessibility grade A Botability grade C Security grade C Usability grade D Readability grade A	B
12	berkeleyca.gov City of Berkeley, CA	Accessibility grade B Botability grade B Security grade A Usability grade C Readability grade A	B
12	charlottenc.gov City of Charlotte, NC	Accessibility grade A Botability grade A Security grade A Usability grade F Readability grade A	B
12	birminghamal.gov City of Birmingham, AL	Accessibility grade A Botability grade C Security grade A Usability grade D Readability grade A	B
12	jacksonville.gov City of Jacksonville, FL	Accessibility grade A Botability grade A Security grade B Usability grade F Readability grade A	B
12	knoxvilletnpolice.gov City of Knoxville, TN	Accessibility grade A Botability grade C Security grade B Usability grade B Readability grade F	B
12	thecityofhedwigvillage.com City of Hedwig Village, TX	Accessibility grade A Botability grade D Security grade C Usability grade B Readability grade -	B
12	victorvilleca.gov City of Victorville, CA	Accessibility grade A Botability grade A Security grade A Usability grade F Readability grade F	B
13	oaklandca.gov City of Oakland, CA	Accessibility grade A Botability grade B Security grade A Usability grade F Readability grade A	B
13	quincyma.gov City of Quincy, MA	Accessibility grade A Botability grade D Security grade C Usability grade D Readability grade A	B
13	amarillo.gov City of Amarillo, TX	Accessibility grade A Botability grade A Security grade B Usability grade D Readability grade F	B
13	fayettevillenc.gov City of Fayetteville, NC	Accessibility grade A Botability grade A Security grade B Usability grade F Readability grade F	B
14	independencemo.gov City of Independence, MO	Accessibility grade A Botability grade B Security grade A Usability grade F Readability grade A	B
14	allentx.gov City of Allen, TX	Accessibility grade A Botability grade D Security grade C Usability grade D Readability grade A	B
14	bouldercolorado.gov City of Boulder, CO	Accessibility grade A Botability grade B Security grade B Usability grade F Readability grade F	B
14	fresno.gov City of Fresno, CA	Accessibility grade A Botability grade B Security grade B Usability grade F Readability grade A	B
14	huntingtonbeachca.gov City of Huntington Beach, CA	Accessibility grade A Botability grade B Security grade C Usability grade F Readability grade A	B
14	cityofmadison.com City of Madison, WI	Accessibility grade A Botability grade F Security grade C Usability grade C Readability grade A	B
15	ggcity.org City of GARDEN GROVE, CA	Accessibility grade A Botability grade B Security grade D Usability grade D Readability grade A	B
16	harriscountytx.gov City of Harris County, TX	Accessibility grade A Botability grade B Security grade B Usability grade F Readability grade F	B
16	capecoral.gov City of Cape Coral, FL	Accessibility grade B Botability grade C Security grade B Usability grade D Readability grade A	B
16	coloradosprings.gov City of Colorado Springs, CO	Accessibility grade A Botability grade B Security grade C Usability grade F Readability grade A	B
17	morganspoint-tx.com City of Morgan’s Point, TX	Accessibility grade A Botability grade A Security grade C Usability grade D Readability grade A	B
17	sandiego.gov City of San Diego, CA	Accessibility grade A Botability grade B Security grade C Usability grade F Readability grade A	B
17	cambridgema.gov City of Cambridge, MA	Accessibility grade A Botability grade F Security grade C Usability grade D Readability grade A	B
17	jeffersoncitymo.gov City of Jefferson City, MO	Accessibility grade A Botability grade F Security grade C Usability grade F Readability grade A	B
17	greshamoregon.gov City of Gresham, OR	Accessibility grade B Botability grade D Security grade B Usability grade D Readability grade A	B
17	albanyny.gov City of Albany, NY	Accessibility grade A Botability grade B Security grade A Usability grade F Readability grade A	B
17	lansingmi.gov City of Lansing, MI	Accessibility grade A Botability grade D Security grade B Usability grade D Readability grade -	B
17	cityofhunterscreek.com City of Hunters Creek Village, TX	Accessibility grade C Botability grade A Security grade D Usability grade B Readability grade A	B
18	cincinnati-oh.gov City of Cincinnati, OH	Accessibility grade A Botability grade D Security grade B Usability grade F Readability grade A	C
18	jacintocity-tx.gov City of Jacinto City, TX	Accessibility grade A Botability grade A Security grade B Usability grade F Readability grade A	C
18	austintexas.gov City of Austin, TX	Accessibility grade A Botability grade B Security grade B Usability grade F Readability grade F	C
18	sandyspringsga.gov City of Sandy Springs, GA	Accessibility grade B Botability grade C Security grade B Usability grade D Readability grade A	C
18	rialtoca.gov City of Rialto, CA	Accessibility grade A Botability grade B Security grade A Usability grade F Readability grade A	C
18	seattle.gov City of Seattle, WA	Accessibility grade A Botability grade D Security grade C Usability grade F Readability grade -	C
18	cityofnormandy.gov City of St. Louis, MO	Accessibility grade A Botability grade B Security grade B Usability grade F Readability grade -	C
18	cityofrc.us City of Rancho Cucamonga, CA	Accessibility grade B Botability grade B Security grade B Usability grade F Readability grade A	C
19	olympiawa.gov City of Olympia, WA	Accessibility grade A Botability grade C Security grade C Usability grade F Readability grade A	C
19	nassaubay.com City of Nassau Bay, TX	Accessibility grade A Botability grade B Security grade B Usability grade F Readability grade A	C
19	eugene-or.gov City of Eugene, OR	Accessibility grade B Botability grade B Security grade B Usability grade F Readability grade A	C
19	peoriagov.org City of Peoria, IL	Accessibility grade A Botability grade B Security grade B Usability grade F Readability grade A	C

Rank · Status · Grade

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About this data

ScanGov scans the homepage of the main website of each city on our city list. Scores come from the checks in the ScanGov standards. Sites were scanned between 9/25/2026 and 11/1/2026. Each site's report shows its own scan date. A site counts as fully scanned when its homepage loaded and sent us its page content. Averages, grade shares, failure rates, and ranks use fully scanned sites only. We could not fully scan 54 sites. They did not respond, blocked the scanner, or sent no page content. They appear in the table without grades, with their scan status, and are left out of every figure. Grades follow the ScanGov grade scale. Rank follows the ScanGov ranking method. The full dataset, with every county's raw results, is in the ScanGov data repository.